Why no Pro support through WP forum?

If you have visited https://wordpress.org/support/plugin/speakout/ you may have seen something about no support for the Pro version of the SpeakOut! plugin there.

WordPress have some (odd) policies around plugins, including (but not limited to) that a plugin is not allowed to include any code that requires payment to activate it. That effectively means that a plugin can’t be upgraded to a Pro version by simply activating some code, it has to be a completely different version to the free version. Hence the two different versions of SpeakOut! This makes it much more difficult for an author to maintain.

Additionally, a plugin author is not allowed to offer support for the Pro version through the WordPress support forum.

So if you have the Pro version (thanks!) and have a support question, you need to contact me here.