My CSV download doesn’t work

If you have a large number of signatures you may find that exporting to a CSV file doesn’t work.

This is usually a memory limit issue. Depending on your server you can increase memory in a few different ways

  • on a cPanel server go to MultiPHP ini editor
  • add a directive in .htaccess
  • edit your php.ini file
  • ask your hosting service

I suggest doubling whatever is there to start with. If it doesn’t work, double it again.

Depending on your server and the resources available you may want to revert to what was there originally.